/* SCI Complaint System - Frontend CSS */
:root {
    --sci-primary: #1e3a5f;
    --sci-primary-hover: #162c4a;
    --sci-accent: #2563eb;
    --sci-bg: #f8fafc;
    --sci-text: #1e293b;
    --sci-muted: #64748b;
    --sci-border: #e2e8f0;
    --sci-success: #059669;
    --sci-warning: #d97706;
    --sci-danger: #dc2626;
    --sci-radius: 16px;
    --sci-shadow: 0 20px 40px -10px rgba(15, 23, 42, 0.12), 0 0 20px 0 rgba(37, 99, 235, 0.08);
}

.sci-complaint-wrapper {
    font-family: 'Sarabun', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
    max-width: 860px;
    margin: 30px auto;
    color: var(--sci-text);
    box-sizing: border-box;
}

.sci-complaint-wrapper * {
    box-sizing: border-box;
}

.sci-card {
    background: #ffffff;
    border-radius: var(--sci-radius);
    box-shadow: var(--sci-shadow);
    border: 1px solid rgba(226, 232, 240, 0.8);
    overflow: hidden;
    transition: transform 0.3s ease, box-shadow 0.3s ease;
}

.sci-card:hover {
    box-shadow: 0 25px 50px -12px rgba(15, 23, 42, 0.18), 0 0 25px 0 rgba(37, 99, 235, 0.12);
}

.sci-card-header {
    background: linear-gradient(135deg, #1e3a5f 0%, #2563eb 100%);
    color: #ffffff;
    padding: 24px 30px;
    display: flex;
    align-items: center;
    gap: 16px;
}

.sci-header-icon {
    font-size: 36px;
    background: rgba(255, 255, 255, 0.15);
    width: 60px;
    height: 60px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.sci-card-header h2 {
    margin: 0;
    font-size: 22px;
    font-weight: 700;
    color: #ffffff !important;
}

.sci-card-header p {
    margin: 4px 0 0 0;
    font-size: 13px;
    opacity: 0.85;
    color: #ffffff !important;
}

.sci-form {
    padding: 30px;
}

.sci-form-section {
    margin-bottom: 28px;
    padding-bottom: 24px;
    border-bottom: 1px dashed var(--sci-border);
}

.sci-form-section:last-child {
    border-bottom: none;
    margin-bottom: 0;
}

.sci-section-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 18px;
    flex-wrap: wrap;
    gap: 12px;
}

.sci-section-title {
    font-size: 16px;
    font-weight: 700;
    color: var(--sci-primary);
    margin: 0 0 16px 0;
    display: flex;
    align-items: center;
    gap: 8px;
}

.sci-form-grid {
    display: grid;
    gap: 16px;
}

.sci-form-grid.col-3 {
    grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
}

.sci-form-grid.col-2 {
    grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
}

.sci-form-group {
    display: flex;
    flex-direction: column;
    margin-bottom: 16px;
}

.sci-form-group.full-width {
    grid-column: 1 / -1;
}

.sci-form-group label {
    font-weight: 600;
    font-size: 14px;
    margin-bottom: 6px;
    color: #334155;
}

.sci-form-group label .req {
    color: var(--sci-danger);
}

.sci-form-group input[type="text"],
.sci-form-group input[type="email"],
.sci-form-group input[type="tel"],
.sci-form-group select,
.sci-form-group textarea {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    font-size: 14px;
    color: var(--sci-text);
    background-color: #fff;
    transition: all 0.2s ease;
}

.sci-form-group input:focus,
.sci-form-group select:focus,
.sci-form-group textarea:focus {
    border-color: var(--sci-accent);
    outline: none;
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.15);
}

/* Switch Toggle */
.sci-anon-toggle {
    display: flex;
    align-items: center;
    gap: 10px;
    background: #f1f5f9;
    padding: 6px 14px;
    border-radius: 20px;
}

.sci-switch {
    position: relative;
    display: inline-block;
    width: 44px;
    height: 24px;
}

.sci-switch input {
    opacity: 0;
    width: 0;
    height: 0;
}

.sci-slider {
    position: absolute;
    cursor: pointer;
    top: 0; left: 0; right: 0; bottom: 0;
    background-color: #cbd5e1;
    transition: .3s;
    border-radius: 24px;
}

.sci-slider:before {
    position: absolute;
    content: "";
    height: 18px;
    width: 18px;
    left: 3px;
    bottom: 3px;
    background-color: white;
    transition: .3s;
    border-radius: 50%;
}

input:checked + .sci-slider {
    background-color: var(--sci-accent);
}

input:checked + .sci-slider:before {
    transform: translateX(20px);
}

.sci-switch-label {
    font-size: 13px;
    font-weight: 600;
    color: #475569;
}

/* Urgency Range Selector */
.sci-urgency-selector {
    margin-top: 6px;
}

.sci-urgency-selector input[type="range"] {
    width: 100%;
    accent-color: var(--sci-accent);
    cursor: pointer;
}

.sci-urgency-labels {
    display: flex;
    justify-content: space-between;
    font-size: 12px;
    color: var(--sci-muted);
    margin-top: 4px;
}

.sci-sla-badge-info {
    margin-top: 12px;
    background: #eff6ff;
    border: 1px solid #bfdbfe;
    color: #1e40af;
    padding: 10px 14px;
    border-radius: 8px;
    font-size: 13px;
    display: inline-block;
}

/* Alerts */
.sci-alert {
    padding: 12px 16px;
    border-radius: 8px;
    font-size: 14px;
    margin-top: 12px;
    margin-bottom: 12px;
}

.sci-alert-info {
    background: #f0fdf4;
    border: 1px solid #bbf7d0;
    color: #166534;
}

.sci-alert-error {
    background: #fef2f2;
    border: 1px solid #fecaca;
    color: #991b1b;
}

.sci-alert-success {
    background: #f0fdf4;
    border: 1px solid #86efac;
    color: #15803d;
}

/* Buttons */
.sci-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 12px 28px;
    font-size: 15px;
    font-weight: 600;
    border-radius: 8px;
    border: none;
    cursor: pointer;
    transition: all 0.2s;
}

.sci-btn-primary {
    background: var(--sci-primary);
    color: #ffffff;
}

.sci-btn-primary:hover {
    background: var(--sci-primary-hover);
    transform: translateY(-1px);
}

.sci-form-actions {
    text-align: right;
    margin-top: 20px;
}

/* Track Section */
.sci-track-search {
    padding: 30px;
}

.sci-search-input-group {
    display: flex;
    gap: 10px;
}

.sci-search-input-group input {
    flex: 1;
    padding: 12px 16px;
    border: 2px solid #cbd5e1;
    border-radius: 8px;
    font-size: 16px;
}

.sci-track-info-card {
    padding: 24px;
    background: #f8fafc;
    border-top: 1px solid var(--sci-border);
}

.sci-status-badge {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 13px;
    font-weight: 700;
}

.sci-timeline {
    position: relative;
    margin-top: 20px;
    padding-left: 20px;
    border-left: 2px solid #cbd5e1;
}

.sci-timeline-item {
    position: relative;
    margin-bottom: 20px;
    padding-left: 10px;
}

.sci-timeline-item:before {
    content: "";
    position: absolute;
    left: -26px;
    top: 4px;
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--sci-accent);
}

.sci-timeline-date {
    font-size: 12px;
    color: var(--sci-muted);
}

.sci-timeline-title {
    font-weight: 700;
    font-size: 14px;
}